<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Wortmann Support &#187; Featured</title>
	<atom:link href="http://support.wortmannfamily.com/category/featured/feed/" rel="self" type="application/rss+xml" />
	<link>http://support.wortmannfamily.com</link>
	<description>Bringing you the information you're looking for.</description>
	<lastBuildDate>Tue, 02 Sep 2008 07:05:26 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.9.2</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>Keeping Microsoft Windows and Office Up to Date</title>
		<link>http://support.wortmannfamily.com/2008/05/08/keeping-windows-and-office-up-to-date/</link>
		<comments>http://support.wortmannfamily.com/2008/05/08/keeping-windows-and-office-up-to-date/#comments</comments>
		<pubDate>Thu, 08 May 2008 18:26:13 +0000</pubDate>
		<dc:creator>Adam</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://support.wortmannfamily.com/?p=133</guid>
		<description><![CDATA[Every month, most Microsoft Windows users receive a small prompting. It may be in a small yellow shield in the System Tray (part of the Taskbar) or a prompt to restart the computer. This is only a reminder of the bugs and errors that Microsoft is constantly fixing; also known as patches.
This article is not [...]]]></description>
			<content:encoded><![CDATA[<p>Every month, most <a title="Microsoft Windows" href="http://www.microsoft.com/windows/" target="_blank">Microsoft Windows</a> users receive a small prompting. It may be in a small yellow shield in the System Tray (part of the <a title="Taskbar" href="http://en.wikipedia.org/wiki/System_tray" target="_blank">Taskbar</a>) or a prompt to restart the computer. This is only a reminder of the bugs and errors that <a href="http://www.microsoft.com" target="_blank">Microsoft</a> is constantly fixing; also known as <a title="Patch" href="http://en.wikipedia.org/wiki/Patch_%28computing%29" target="_blank">patches</a>.<span id="more-133"></span></p>
<p>This article is not meant to highlight the need for tighter programming practices, the constant bombardment of patches pushed into users&#8217; faces or a need to move to a more secure alternative. These are all valid points that deserve consideration in the future. Rather, I would dive into the reasons behind &#8220;patching&#8221; and the imperative need for users to<strong> </strong>keep their systems up-to-date.</p>
<p>In any programming project, the bigger the undertaking, the larger the amount of resources that needs to be managed. In the case of Windows, this titan weighs in at 40 million lines of code. Over the course of the past twenty some years, the concept and design has been the work of thousands of people including Software Engineers, Quality Assurance Testers and so forth. If we focus on Software Engineers alone, we&#8217;ll see that they come from all walks of life. Having a wide variety of employees leads to age gaps<strong>, </strong>differences in programming styles and varying knowledge levels in the art of programming. By grouping them into various divisions, teams and work groups, Microsoft manages to get many different pieces of software out to the consumers. But even with a workforce this massive, the building blocks are still the individual people; people with flaws, bad days, knowledge gaps and demanding tasks deadline. Ultimately, this can lead to flaws in programs we use every day.</p>
<p>These flaws, also known as bugs, are greatly varied. Some bugs are very small that they are barely noticeable. Other flaws might prevent a program from operating properly or even at all. Critical bugs are those which if exploited, would give unauthorized users complete and possibly undetectable access to a computer and all the information it contains. An exploit is another name for a way a bug can be used to gain access to a system or make it do things it normally would not. (<a title="Exploit" href="http://en.wikipedia.org/wiki/Exploit_%28computer_security%29" target="_blank">Wikipedia has a much better explanation.</a>)</p>
<p>There are many ways in which bugs are discovered. Before a company officially releases a software product, it generally go through rigorous internal testing. After the official release, bug may be discovered by research companies or in the worst case, hackers. Each discovered imperfection is categorized, prioritized and cataloged. The severity of the flaw greatly affects when it will be fixed, tested and released to the masses. For instance, a bug where the background picture is off color has a lower severity than an issue with Windows permits a computer to be compromised.</p>
<p>There are two possible scenarios that exist when bugs are found in Microsoft Windows or one of Microsoft&#8217;s tightly nit programs such as Internet Explorer. The best case situation is that the flaw is fixed and distributed to the public before it can be exploited. The less friendly scenario occurs when <a href="http://en.wikipedia.org/wiki/Hacker_%28computing%29" target="_blank">hackers</a> with nefarious intentions discover the flaw and start attacking computers before a patch can be released. Amazingly enough, the best case situation isn&#8217;t the most perfect. This is because Microsoft has empowered the user to decide how and when patches are applied to the Operating System. This makes sense in some cases, but not the general case. When patches are released, Microsoft strongly encourages everyone to download and apply them.</p>
<p>But why the urgency? Why should a patch be applied right away? Could it really hurt to hold off a day or so? The answer is a resounding YES! When a patch for Windows it is available to the general public and doesn&#8217;t exclude any particular group, such as hackers. Hackers immediately begin to tear into the patch to find out what is being patched and how. By doing this, they can easily understand (<a href="http://en.wikipedia.org/wiki/Reverse_engineer" target="_blank">reverse engineer</a>) the flaw and exploit it to gain unrestricted access to all computers in the world which have not applied the patch. For example, there were patches released the beginning of April for Microsoft Windows and Internet Explorer. Exploits appeared on the Internet within three days of the patch&#8217;s release.</p>
<p>The same issue which plagues Microsoft Windows also affects other mainstream programs. Another example would be <a href="http://office.microsoft.com/en-us/default.aspx" target="_blank">Microsoft Office</a>. Various exploits have been found in all the Microsoft Office applications which can allow hackers to compromise machines by opening Word, Excel and PowerPoint documents created with the intention of exploiting certain bugs. An e-mail specifically designed to take advantage of a flaw in Outlook can easily give hackers and open door to your computer.</p>
<p>The key is to stay ahead of the hackers. One way to make sure your computer stays up to date is by turning on Microsoft <a href="http://en.wikipedia.org/wiki/Automatic_Updates" target="_blank">Automatic Updates</a>. This can be done from the Control Panel and opening System Properties. Once there, click the Automatic Updates tab and select the Automatic (recommended) setting. Most people choose the &#8220;Every day at 3:00am&#8221; option.</p>
<p>When it comes to Automatic Updates, &#8220;Set it and forget it&#8221; doesn&#8217;t apply here. Users should visit <a title="Microsoft Update" href="http://www.update.microsoft.com/microsoftupdate/v6/default.aspx" target="_blank">Microsoft Update</a> on a regular basis to verify that there are no outstanding critical updates for Windows and Office. (If you don&#8217;t see a category for Office patches, there should be an option on the right to allow Microsoft Update to patch all Microsoft Products, including Microsoft Office.) Also, the Windows Firewall should be on by default.</p>
<p>Lastly, Automatic Updates, Firewalls and Anti-Virus software should be considered second line defenses. The first line of defense is the person sitting in front of the computer. Beware where you surf. Don&#8217;t say &#8220;YES&#8221; to a pop-up just because it&#8217;s too confusing to understand. Don&#8217;t open unexpected attachments in e-mails. Try to use common sense and if you have questions, ask or <a href="http://en.wikipedia.org/wiki/Google_%28verb%29" target="_blank">Google</a> for answers.</p>
<p>If a majority of the computer in the world were kept up to date the amount of computer issues would reduce. There would be less <a href="http://en.wikipedia.org/wiki/Bot_net" target="_blank">botnet</a> activity. Spam would decrease along with identity theft and other untold horrors.</p>
]]></content:encoded>
			<wfw:commentRss>http://support.wortmannfamily.com/2008/05/08/keeping-windows-and-office-up-to-date/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Hulu.com: Getting Closer to Anywhere TV</title>
		<link>http://support.wortmannfamily.com/2008/04/09/hulucom-getting-closer-to-anywhere-tv/</link>
		<comments>http://support.wortmannfamily.com/2008/04/09/hulucom-getting-closer-to-anywhere-tv/#comments</comments>
		<pubDate>Wed, 09 Apr 2008 16:25:25 +0000</pubDate>
		<dc:creator>Adam</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Internet]]></category>

		<guid isPermaLink="false">http://support.wortmannfamily.com/?p=118</guid>
		<description><![CDATA[A few weeks ago, Hulu.com made its move from being privately tested to open to the public. Hulu.com is a video site. Video sites come and go on a daily basis. What makes this one special?
Hulu.com is the combine efforts of various television networks and movie studios to compete with the YouTube and YouTube look-a-likes. [...]]]></description>
			<content:encoded><![CDATA[<p>A few weeks ago, <a href="http://www.hulu.com" target="_blank">Hulu.com</a> made its move from being privately tested to open to the public. Hulu.com is a video site. Video sites come and go on a daily basis. What makes this one special?</p>
<p><a href="http://www.hulu.com" target="_blank">Hulu.com</a> is the combine efforts of <a title="Hulu Partners" href="http://www.hulu.com/partners" target="_blank">various television networks and movie studios</a> to compete with the YouTube and YouTube look-a-likes. One of the major struggles between major networks and video content sites is the control of copyrighted content. People want to be able to post clips and mash ups of their favorite shows whereas networks want to make money from their copyrighted material. If the networks can&#8217;t control the content, how can they monetize on the material?<span id="more-118"></span></p>
<p>Hulu.com makes its money from advertisements, similar to TV commercials. Each time you view a video, it&#8217;s preceded by a commercial, and if the video is long enough, may have commercial breaks. What makes these commercials tolerable, is the fact that there is a count down timer showing the amount of time left in the commercial. Oh, and while you can fast forward and rewind the videos, you cannot do so during commercials. New text/picture based sponsors are appearing on the site but I don&#8217;t find these intrusive either.</p>
<p>At the time of its public launch, Hulu.com had been populated with a wide variety of clips, complete TV episodes and a few movies. Even now it continues to amass more episodes and movies as it acquires additional distribution rights. Additionally, Hulu.com has a plan for adding new episodes to the series it hosts. Each new episode is added after it plays in Hawaii.</p>
<p>Access to new TV shows is an instant plus, there is another clear win here as well. Hulu.com is also populating its service with older shows. I&#8217;ve really enjoyed watching some episodes from shows I watched when I was a kid, such as <a href="http://www.hulu.com/airwolf" target="_blank">Airwolf</a> and <a href="http://www.hulu.com/the-a-team" target="_blank">The A-Team</a>. If I had wanted to watch these elsewhere, I would need to buy each season or rent it. I would much rather watch the commercials rather than dishing out any money to see these shows.</p>
<p>Hulu.com has implemented this media content site very well. The ease of use and quality of content is very compelling. However, having controlled content does have its risks. The site is only populated with content approved by the cooperating networks and movie studios. Users are unable to add their own mash-ups and mixes to the site. Additionally, Hulu.com needs to weed through the red tape in order to add new/vintage content. This takes time.</p>
<p>The features available in Hulu.com seem to run along the same lines as any other media distribution site. It allows you to rate episodes and movies. Streamed videos can be seen as is, in a separate box or even full-screen. Likewise, preferred content can be distributed to social groups via e-mail or some other popular social networking sites such as <a href="http://www.facebook.com" target="_blank">Facebook</a>, <a href="http://www.stumbleupon.com/" target="_blank">StumbleUpon</a> and <a href="http://www.digg.com" target="_blank">Digg</a>. Users may also create play lists of videos they wish to watch. All these features look great, but there are no new innovations.</p>
<p>One of the features I wish to see developed relates to RSS. (<a href="http://support.wortmannfamily.com/2006/11/21/life-simplified-by-rss/" target="_blank">If you&#8217;re unsure what I mean by RSS, have a look at this article I wrote</a>.) In this instance, I found as I looked at the &#8220;Recently Added&#8221; and &#8220;Most Popular&#8221; categories for TV Episodes (not clips) and Movies, there was a friendly RSS symbol in my browser. I thought to myself: &#8220;How neat! Perhaps I can subscribe to feeds to specific TV Shows. Or, see when new Movies are posted.&#8221; Alas, I was disheartened. While the pages of these areas offer specific information I was looking for, the RSS Feeds are not as granular. Meaning, if I subscribed to the Recently Added Movies feed, I received a feed that listed all new content as it was added. Movies would be mixed in with newly added TV Shows and Clips.</p>
<p>Overall, Hulu.com is impressive with a vast amount of potential. This is the way TV was meant to be. The content should fit around the peoples schedule rather than the other way around. Now, just get it to stream to my XBOX360 and I will be ecstatic!</p>
<p><em>Here are some other shows available on Hulu.com that I recommend: <a href="http://www.hulu.com/firefly" target="_blank">Firefly</a>, <a href="http://www.hulu.com/eureka" target="_self">Eureka</a>, <a href="http://www.hulu.com/the-pretender" target="_blank">The Pretender</a> and the <a href="http://www.hulu.com/battlestar-galactica-classic" target="_blank">Original Battlestar Galactica</a>.</em></p>
<p>UPDATE: Thank you to Ilya, a software engineer at Hulu, for an insightful comment.</p>
]]></content:encoded>
			<wfw:commentRss>http://support.wortmannfamily.com/2008/04/09/hulucom-getting-closer-to-anywhere-tv/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
	</channel>
</rss>
