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	<title>Wortmann Support &#187; Software</title>
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		<title>Podcasting: The New On Demand Radio</title>
		<link>http://support.wortmannfamily.com/2007/07/12/podcasting-the-new-on-demand-radio/</link>
		<comments>http://support.wortmannfamily.com/2007/07/12/podcasting-the-new-on-demand-radio/#comments</comments>
		<pubDate>Fri, 13 Jul 2007 06:12:37 +0000</pubDate>
		<dc:creator>Adam</dc:creator>
				<category><![CDATA[Hardware]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Software]]></category>

		<guid isPermaLink="false">http://support.wortmannfamily.com/2007/07/12/podcasting-the-new-on-demand-radio/</guid>
		<description><![CDATA[Over the decades, the perception of the individual has shifted. This can be seen in the technologies that we use. For instance, in the past, more people relied on mass transit systems to get around. This meant that people were at the mercy of the schedule and routes of mass transit. If we shift the [...]]]></description>
			<content:encoded><![CDATA[<p>Over the decades, the perception of the individual has shifted. This can be seen in the technologies that we use. For instance, in the past, more people relied on mass transit systems to get around. This meant that people were at the mercy of the schedule and routes of mass transit. If we shift the same thought to media, radio was the commonly accepted way to listen to music. However in that category, if you wanted to listen to a specific song, you needed to wait until it was played.</p>
<p>In this modern age, we&#8217;ve learned how to adapt technology to provide us with comfort and ease of movement. Personal cars allow us to go from point A to point B at our own leisure. The introduction of personalized CDs, <a href="http://www.apple.com/ipod/ipod.html" target="_blank">iPods</a> and MP3 players allow us to listen to what we want, when we want.</p>
<p>The bottom line is that the world where we were small and insignificant is gone. We no longer revolve around our world, it revolves around us. <span id="more-113"></span>While the moral and social implications of such a shift would make a great debate, I would prefer to touch a different subject. Podcasts. This is a great example of the shift I&#8217;m referring to. There are many people that enjoy listening to radio hosts as they talk about various subjects ranging from the local news to the darker side of Hollywood. One unfortunate draw back is that the radio show comes on at a certain time of the day. In order to listen to it, you&#8217;ll need to arrange your schedule around it. Podcasts follow the same concept, but provide the listener the ability to listen in on their own terms.</p>
<p>Podcasts, or podcasting, is an emerging technology. By emerging, I don&#8217;t mean new; rather, it is becoming more popular and mainstream. People have placed audio files on the Internet for years. The ability to organize and broadcast the availability of new audio files also existed. However, I would argue that it didn&#8217;t take off until Apple took the music market by storm with its <a href="http://www.apple.com/itunes/" target="_blank">iTunes</a> software and <a href="http://www.apple.com/ipod/ipod.html" target="_blank">iPod</a> media device. iTunes provides users the ability to sync songs with their iPod. Not only that, they can purchase songs as well as subscribe to podcast feeds. The word &#8220;<a href="http://en.wikipedia.org/wiki/Podcast" target="_blank">podcast</a>&#8221; was first introduced by taking Apple&#8217;s iPod trademark and mingling it with the word &#8220;broadcast.&#8221; (This has actually sparked some debate as to who owns the prefix pod-, but that is yet another subject I don&#8217;t wish to touch.)</p>
<p>Apple&#8217;s iTunes, mixed with it&#8217;s iPod, created an easy way to subscribe to various &#8220;internet radio shows&#8221; which could be copied to the iPod for later listening. As I said before, this isn&#8217;t a new concept or technology. Other software developers have also created software (in some cases, they&#8217;re available for free), which would allow a person to do the same thing with any portable media device (MP3 Player).</p>
<p>There are ups and downs to any software. If you own an iPod, iTunes is the best bet. However, if you&#8217;re like me, and have invested in a less expensive device (<a href="http://sandisk.com/Products/Item(1205)-SDMX3-1024-Sansa_m240_1GB_MP3_Player.aspx" target="_blank">Sandisk m240</a>), there are a plethora of other options. Of all the many, many, many options out there, I&#8217;m a fan of Juice along with Media Monkey. I feel they provide me with the best technical experience. But my ideal experience may not line up with yours. Experiment with various options before settling on one. (Juice downloads podcasts into a directory that Media Monkey watches. Media Monkey will then add and remove files to my MP3 player as I add and remove them from my hard drive.)</p>
<p>If you don&#8217;t know what you&#8217;re doing, don&#8217;t want to worry about it, just want &#8220;it&#8221; to work and have the cash, get an iPod. If you&#8217;re on a limited budget and are willing to get your hands dirty, don&#8217;t get an iPod.</p>
<p>After you settle into your new multimedia experience environment, start looking for podcasts which fit your persona. I&#8217;ve found that many of the radio and news shows in my area provide an audio recording of the show in podcast form. To the right, you&#8217;ll find a few of my favorites which deal with a more technical genre.</p>
<p>Any vehicle we have in our family must be able to handle a portable media player. (Driving with headphones is illegal in most states.) There are a plethora of car stereos which provide you with an auxiliary input (looks like a headphone jack) which will allow you to pipe your iPod or MP3 player into your car&#8217;s sound system. If your car doesn&#8217;t have one, upgrading a car stereo can be very simple&#8230; especially when they can be installed for free by the store where you purchase it from. (Very important&#8230; find out what the parts will cost. Some cars with an integrated audio bus can cost an extra $400 dollars.) If your car has a cassette deck, a $20 adapter will provide you with the same functionality.</p>
<p>I find the commute to work is fun and mind-engaging with podcasts. The radio hosts work on my timetable. I can play, pause, rewind and fast forward at any time. The best part, I&#8217;m not a slave to the mindless dribble that comes from my car radio while I drive.</p>
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		<title>please Please PLEASE, Backup Your Data</title>
		<link>http://support.wortmannfamily.com/2007/04/02/please-please-please-backup-your-data/</link>
		<comments>http://support.wortmannfamily.com/2007/04/02/please-please-please-backup-your-data/#comments</comments>
		<pubDate>Mon, 02 Apr 2007 13:02:33 +0000</pubDate>
		<dc:creator>Adam</dc:creator>
				<category><![CDATA[Hardware]]></category>
		<category><![CDATA[Software]]></category>

		<guid isPermaLink="false">http://support.wortmannfamily.com/2007/04/02/please-please-please-backup-your-data/</guid>
		<description><![CDATA[Image this.  You&#8217;ve just come home from work.  After a nice evening meal, you head to your trusty computer to pay bills and update your finances.  Oh, the trusty computer.  You&#8217;ve been using it to watch your bank accounts and credit cards.  You&#8217;ve even used it to handle your taxes [...]]]></description>
			<content:encoded><![CDATA[<p>Image this.  You&#8217;ve just come home from work.  After a nice evening meal, you head to your trusty computer to pay bills and update your finances.  Oh, the trusty computer.  You&#8217;ve been using it to watch your bank accounts and credit cards.  You&#8217;ve even used it to handle your taxes for the past five years.  You sit down in your comfy computer chair and hit the power button. However, instead of a soft hum as the machine powers to life, you hear a very shill and blood curdling grinding noise.  There&#8217;s a slight smell of smoke and burnt plastic.  That&#8217;s your hard drive and it&#8217;s now toast.</p>
<p>What do you do at this point?  What&#8217;s your plan of action?  When was the last time you made a copy of all your important details?  If you can&#8217;t answer any of these questions, you have a choice.  You could stop reading right now under the presumption that this crisis will never happen to you.  Your other option is to write these questions down and start searching for the answers. In this article, I&#8217;ll touch the basic concepts you&#8217;ll need in order to have a disaster recovery plan.<span id="more-110"></span></p>
<p><strong>One Man&#8217;s Junk is Another Man&#8217;s Data</strong></p>
<p>What are we referring to when we talk about important data? Important data is anything on your computer you can&#8217;t lose. I&#8217;m not talking about the video clip of someone <a href="http://www.youtube.com/watch?v=iH8YiIkNA2M" target="_blank">riding a fire hose</a> or <a href="http://www.youtube.com/watch?v=1_t44siFyb4" target="_blank">the exploding whale</a>. When I think of important data, pictures come to mind. My wife and I have about 3 gigabyte of pictures that we would not be able to replace.  My wife has a collection of bookmarks.  I keep track of all my passwords and important information on the computer.  Anything in the My Documents folder is gold.  (&#8230; because I only keep the important information in the My Documents folder) On top of that, if I were to lose all my Outlook information (even with <a href="http://gmail.google.com" target="_blank">Gmail</a> you should keep a backup), I&#8217;d lose track of all my correspondents. The loss of any of these items would be devastating. These are important data.</p>
<p><strong>More Than One Way to Skin a Cat</strong></p>
<p>There&#8217;s more than one way to lose your data. I hope that my introduction wasn&#8217;t too scary (but scary enough to keep your reading.)  However, this is just one way.  Another thread comes from viruses which can infect your computer and destroy your data. Yes, Anti-virus software does protect your computer, but it isn&#8217;t infallible.  All operating systems are able to be compromised.  Kids have been know to &#8220;accidentally&#8221; delete important family data.  (In truth, I plead guilty to this last one.  Sorry Mom.)  Another less common way to lose data is through a natural disaster, such as a fire or flood.</p>
<p>It all comes down to keeping your data safe. Thinking ahead can save you time, aggravation and a heap of money.</p>
<p><strong>What is a Backup </strong></p>
<p>What is a backup?   Stand up and walk backwards.  Just kidding.</p>
<p>In essence, a backup consists of making a copy of important data in a way that it can, if needed, be restored at a later time. Let&#8217;s think of it this way.  Let&#8217;s say my grandfather took a picture of his vintage Ford Model T.  Over time, the car falls into disrepair.  Many, many, many years later I open the garage and find it with a coat of dust and a little worse for wear.  Being the car enthusiast I am, I decide to repair the car to its pristine state.  Luckily, my grandfather still has the photographs taken when the car was in its prime.  If my grandfather had enough foresight to take pictures of every aspect of the car, I would be able to restore it to its original condition.</p>
<p>Well, that&#8217;s what we&#8217;re doing with a backup.  We&#8217;re taking pictures of your hard drive so later on down the road, we can bring that data back.</p>
<p><strong>What to Use to Backup Your Data </strong></p>
<p>I&#8217;m going to be using the word &#8220;media&#8221; a lot throughout the rest of this article. Please let me define this word for you. Media refers to the object you&#8217;re storing the data on, not the device that does all the work.  So, a CD is a piece of media but not the CD-Writer.  When backing up your data, you&#8217;re storing it on a piece of media.  In general, media can be referred to as optical or magnetic.</p>
<p>Optical media includes CDs and DVDs.  CDs can store 700 megabytes of data whereas DVDs can store 4,700 megabytes of data. The most common and inexpensive CD/DVDs  can only be written to once. There are CDs and DVDs which can be written to multiple times. These are generally more expensive.  I prefer using the single write media. Optical media will retain its data for a period of 5 to 7 years. Magnets and magnetic fields will not damage optical media.Magnetic media includes external hard drives and tape cartridges.  (Technically hard drives aren&#8217;t media.  However, we&#8217;re referring to an external hard drive specifically used for backing up data. We&#8217;ll let it slide this one time.) Tapes and external hard drives can store up to 800 gigabytes each. External hard drives are the new craze. It&#8217;s just a box with a hard drive in it which you connect to your computer via USB or Firewire.  While the amount of space is tremendous, there are more moving parts in a hard drive than in a DVD (none) or a tape cartridge.  In the long run, the tape cartridges are less expensive.</p>
<p>I would like to take a moment to talk about Online Data Storage. Companies around the globe offer to backup your data through by way of the Internet.  The plus side is that this is easy to use and your backups are harder to lose.  However, on the flip side, you need to check the reliability of the company you&#8217;re trusting your data with.  In addition, backing up your computer via the Internet is more time consuming. Depending on your needs, most people should consider using single write CDs or DVDs.  They&#8217;re very inexpensive and if you&#8217;re backing up correctly, you shouldn&#8217;t need to keep a CD or DVD for a long period of time.  If you&#8217;re using anything more than 5 DVDs per backup, start pricing tape drive solution.</p>
<p><strong>How to Backup Data</strong></p>
<p>There are hundreds or programs that will help you backup your data.  In most cases, when you buy and external hard drive, DVD writer or tape drive, it will come with backup software bundled with the hardware.  Make sure the program meets your needs before you use it.</p>
<p>When I look at backup software, I make sure it has a way to backup my data securely. If someone were to get a hold of the DVD with my backup, I don&#8217;t want them to be viewing sensitive information, such as bank statements.  Make sure that the program will require a password if that piece of media is accessed.</p>
<p>Next I verify that it will save my preferences for backing up data.  It would be tedious for me to select each directory I need saved each and every time I wanted to backup my data.   If my preferences can be saved as a profile, then anytime I want to backup my data, I select the appropriate profile.  This is especially good if you have a home based business.  You can keep the backup of business data separate from personal data.</p>
<p>Last of all, I look a program that&#8217;s easy to use and intuitive.  I want to be able to backup and restore data without needing to dig through manuals.  A good software program should be easy to navigate.  You should be able to accomplish the basic backup task in 5 clicks or less.</p>
<p><strong>Full Backup versus Partial Backup</strong></p>
<p>When planning your backup strategy, you&#8217;ll need to decide if you wish to perform a partial or full backup of your hard drive. When you perform a full backup, the entire hard drive is being backed up. You&#8217;re not only backing up your data, but all your programs and your operating system. To me, the operating system and programs are the dead weight.  They take up a lot of room on the backup compared to the data I really want saved.  This is why I prefer a partial backup. I select the My Documents directory and a few other choice areas.  Anything else can be reinstalled.  This drops the amount of data I backup from 250 gigabytes to 15 gigabytes.  That&#8217;s 2 or 3 DVDs instead of 55 DVDs (300 CDs).</p>
<p><strong>Frequency of Backups</strong></p>
<p>Back up your data often.  But how often is often?  If your a average home user, I recommend backing up your drive every month.  If you&#8217;re a medium sized business, weekly backups will be sufficient.  If you&#8217;re even bigger than that, government regulated, or just plain paranoid, daily backups are the way to go.</p>
<p>There&#8217;s no right answer.  Just think about how often you use your computer.  If you were to loose one week of data, is that bad?  What about two weeks?  Find the point where you say &#8220;I can&#8217;t lose that much work&#8221; and go from there.</p>
<p><strong>Rotation of Media</strong></p>
<p>Another key point is that you should be rotating your backups.  I recommend that you keep the last three backups on hand. For example, let&#8217;s say I&#8217;ve been backing up my drive for the past three months.  I&#8217;m now doing my fourth backup.  Of these four backups, I&#8217;m going to destroy the oldest backup.  This will leave me with three backups again.</p>
<p>A tape drive is different since the media is reusable.  In that case, I would have three tapes.  When it comes time to backup my data, I use the oldest tape.</p>
<p>By rotating the media, I have a greater buffer.  If I accidentally delete a file, but don&#8217;t realize it until 2 months later, I can go back those two months to retrieve the file.  It&#8217;s not lost forever because it was destroyed or written over.</p>
<p><strong>Complete Annihilation of Old Backups</strong></p>
<p>I cannot stress this enough.  When its time to throw away a piece of media used to backup your data, destroy it completely.  If you&#8217;re throwing away a CD/DVD, it should be safely reduced to shards.  I can&#8217;t stress safety enough here since those shards are sharp.  When shattering media, the shards can become flying razors.</p>
<p>Tapes and Hard Drives should be decommissioned by a software or hardware solution.  If the media is still usable (you can still read from and write to it), use software that erases the data completely.  This is done by writing over the drive various times until the overwritten data is not recoverable. If the media is broken (the drive is defective or the tape is broken), some companies offer a service where the media will be placed in a special appliance that runs super magnets over it multiple times which completely erases the data.</p>
<p>The key thing here is that we don&#8217;t want any information to be recovered by someone who is picking through your garbage.  Even if the data was password protected or encrypted, there&#8217;s no guarantee that someone can&#8217;t get into it.  Identity theft is a lucrative market and passwords are becoming less of a deterrent.</p>
<p><strong>Off Site</strong></p>
<p>Backing up your data isn&#8217;t enough.  You need to keep your backups safe.  It may seem like a good idea to keep your backups on a shelf in a computer room. However, if your house is flooded or burns to the ground, your efforts are in vain.  All that hard work is down the tube.</p>
<p>The solution?  Keep your backups someplace secure but not in the same place as where your computer is kept.  At work, I have my own locker.  No one can access it except for me.  So, when I perform a backup, I take that backup to work.  I put it in my locker and forget about it.  If I need to recover data, I know where it is.  (The building where I work can better withstand an earthquake or fire than my home.)</p>
<p>Note: If you&#8217;re thinking of keeping your media in the house fireproof safe, think again.  Most media aren&#8217;t trustworthy if you get above 150 degrees Fahrenheit. Paper burns at 452 Fahrenheit.  Verify your fireproof safe will keep the interior cool enough for your media in case of extreme heat.</p>
<p><strong>Conclusion</strong></p>
<p>Now, if you haven&#8217;t been backing up your data and your hard drive does <em>byte</em> the dust, there are companies that can recover a fair amount of your data.  However, the recovery process does not guarantee all your data will be recovered. The process is also very expensive. (Hundreds to even thousands of dollars.)  By performing the preventative measure of backing up your data, you will save yourself time and money if the unthinkable happens.</p>
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		<title>Roboform: Ultimate Protector of the Password</title>
		<link>http://support.wortmannfamily.com/2007/03/22/roboform-ultimate-protector-of-the-password/</link>
		<comments>http://support.wortmannfamily.com/2007/03/22/roboform-ultimate-protector-of-the-password/#comments</comments>
		<pubDate>Fri, 23 Mar 2007 01:05:58 +0000</pubDate>
		<dc:creator>Adam</dc:creator>
				<category><![CDATA[Software]]></category>

		<guid isPermaLink="false">http://support.wortmannfamily.com/2007/03/22/roboform-ultimate-protector-of-the-password/</guid>
		<description><![CDATA[I&#8217;ve never trusted a Internet Explorer or any other web browser to store my personal information.  Not forms, not credit card information and especially not  passwords.  Microsoft made a feeble attempt in order to keep track of this information for you.  When I set up Internet Explorer, the first thing I [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve never trusted a Internet Explorer or any other web browser to store my personal information.  Not forms, not credit card information and especially not  passwords.  Microsoft made a feeble attempt in order to keep track of this information for you.  When I set up Internet Explorer, the first thing I do is disable the form filling and password saving tools that it comes with. It&#8217;s all to easy for someone to grab that information.  It isn&#8217;t even <a href="http://en.wikipedia.org/wiki/Encryption" target="_blank">encrypted</a>! Due my inability to unconditionally trust Internet Explorer (or any other web browser), I&#8217;ve relied on different methods for keeping track of my fifty plus usernames and passwords which I use as I stroll around the Internet.  A little over two years ago, I was introduced to <a href="http://www.roboform.com/" target="_blank">Roboform</a>, which came bundled with <a href="http://www.maxthon.com/" target="_blank">Maxthon</a> (a web browser that I throughly enjoyed at the time).  I researched it and like what I saw.  Today, I would be unable to part with it.<span id="more-108"></span></p>
<p><a href="http://www.roboform.com/" target="_blank">Roboform</a> is a small utility designed to securely store information used for web page forms.  It fills in usernames, passwords and other information in their respective fields of a website.  Basically, it does the same thing Internet Explorer can do, but more securely.  Best of all, it goes above and beyond the functionality of a simple password safe and form filling tool.</p>
<p><a href="http://www.roboform.com" target="_blank">Roboform</a> attaches itself to the browser of your choice and shows up as toolbar.  To save login information, fill the username/password fields on the website and then click the save button on the Roboform toolbar.  The next time you visit the same website, it will gently remind you that it has the login information stored.  Click the login button and it fills in the information for you.</p>
<p><a href="http://www.roboform.com" target="_blank">Roboform</a> also allows you to organize your passwords.  I for one have categories for School, Work, and so on.  I even break down those categories into subcategories.  Opening Roboform brings up a Windows like browser with a very simple drag and drop interface.  Anyone that enjoys organization to the extreme, is going to love this feature.</p>
<p>The security on this program is outstanding.  In order to use the program, first you need to enter your master password. You are prompted for a password anytime you wish to access <a href="http://www.roboform.com" target="_blank">Roboform</a>.  So you are not required to fill in that password each and every time, when you enter your Roboform password a session is started.  (This is the default setting).  While you are logged into the session, you will not be prompted to use your master password.  You can set how long the session lasts before being logged off automatically from Roboform.  Session behavior can also be adjusted for instances where the computers screen saver is activated or the computer goes into standby. Most importantly, your password files are encrypted.  This means that the password files are scrambled so much, it&#8217;s extremely difficult (almost impossible) to recover without the master password.  (That&#8217;s a lot more than Microsoft gives you.)</p>
<p>As I mentioned, this program goes above and beyond.  There are two features that I find very useful.  <a href="http://www.roboform.com" target="_blank">Roboform</a> can store various identities as well as save notes just as securely as it does with login information.</p>
<p>We all have more than one identity.  For instance, I can be identified as a person that lives at home.  I can also identified as a person with a job.  Yet another identity goes to (or went to) school as well as one that surfs the Internet.  I&#8217;m sure I have more than these, but let&#8217;s keep it simple.  While almost all those identities have commonalities (such as my name, my age), they also have differences.  My home identity uses my home address while my work identity uses the address of my employer.  The e-mail address I use for school is different from the one I use in various places/forums on the internet.  Filling out forms can be tedious, but not with <a href="http://www.roboform.com" target="_blank">Roboform</a>!  I just select my identity and it fills in the form for me.</p>
<p>Now let&#8217;s talk about notes, or SafeNotes as <a href="http://www.roboform.com" target="_blank">Roboform</a> likes to call them.  I have post-it note pads at work and home.  They&#8217;re fast and easy to fill out and I can place them at any convenient place. However, some information is more sensitive than others. After all, you wouldn&#8217;t want a post-it with your safe combination to fall into the wrong hands.  (Do you know how hard it is to keep birthday plans a secret from your wife? (Note from wife: Pft! What birthday plans?))  SafeNotes also provides a way for me to keep security information about my Wireless Router and Home Security System safe.  It works just like any other notepad and it is just as easy to use.</p>
<p>Another feature with <a href="http://www.roboform.com" target="_blank">Roboform</a> is the ability to have profiles.  You can have a profile for yourself and other individual profiles for other people using the same computer.</p>
<p><a href="http://www.roboform.com" target="_blank">Roboform</a> is easy to maintain.  When you&#8217;re backing up your computer, just back up the folder with all your encrypted data.  Each passcard, identity, and safenote is it&#8217;s own individual file.  This further makes it easier to sync two computers (presuming you&#8217;ve bought a license for each computer) so they contain duplicate passcard information.  I use this with my laptop and home computer and it makes my life much simpler.  Now when I create, update or delete a passcard, that change will be reflected on both computers after syncing them.</p>
<p>The best part about <a href="http://www.roboform.com" target="_blank">Roboform</a> is that you can sync it with your hand held organizer (PDA such as a Palm Pilot, Axim, iPaq, etc.).  If you&#8217;re using the Windows or Palm OS on your handheld, you can have all your important information with you all the time.  It&#8217;s kept encrypted on the device as well.  The one small, itty bitty drawback is that you can&#8217;t create or modify the information while it&#8217;s on your PDA.  However, if you lose your PDA (and many people do each year), your information is secure.  You don&#8217;t have to panic that someone now has all of your sensitive information.</p>
<p><a href="http://www.roboform.com" target="_blank">Roboform</a> is available in the flavors of Pro and Trial.  The trial version will work forever on your computer, but your restricted two identites and ten passcards/safenotes.  The trial edition also doesn&#8217;t let you play with multiple profiles.  (You can get the full trial vs pro list by <a href="http://www.roboform.com/why-pro.html" target="_blank">clicking here</a>.)  However, a license for Roboform is only $30.  Each additional license (for say another computer or laptop in the house), can be purchase at a discounted price.  There is also another $10 charge in order to get Roboform to talk to your PDA.</p>
<p>In conclusion, <a href="http://www.roboform.com" target="_blank">Roboform</a> is a robust and practical application. My life has been simplified by the fact that all my important information is at my fingertips without sacrificing security. The ease of mind gained by this program has made the small investment of money worth while. If you&#8217;re looking for ease of use and security, Roboform is the application for you.</p>
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		<title>Reminder: Daylight Savings Change</title>
		<link>http://support.wortmannfamily.com/2007/03/08/reminder-daylight-savings-change/</link>
		<comments>http://support.wortmannfamily.com/2007/03/08/reminder-daylight-savings-change/#comments</comments>
		<pubDate>Thu, 08 Mar 2007 20:10:25 +0000</pubDate>
		<dc:creator>Adam</dc:creator>
				<category><![CDATA[Software]]></category>
		<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://support.wortmannfamily.com/?p=109</guid>
		<description><![CDATA[Many moons ago, the United States government decided to move up Daylight Savings.  The change happens this weekend.  (Please be sure to wake up at 2am on Sunday to set your clock forward one hour.)  In addition, Daylight Savings has been extended. It now ends two weeks after it normally ends.  [...]]]></description>
			<content:encoded><![CDATA[<p>Many moons ago, the United States government decided to move up Daylight Savings.  The change happens this weekend.  (Please be sure to wake up at 2am on Sunday to set your clock forward one hour.)  In addition, Daylight Savings has been extended. It now ends two weeks after it normally ends.  (Mark down November 7th on your calendar.)<span id="more-109"></span></p>
<p>Microsoft has created updates for all their affected products.  If you have Microsoft Updates enabled on your computer, you shouldn&#8217;t be affected.  Your computer has already been updated and is happy.  If in doubt, you can run the updates manually by visiting the following sites:</p>
<p>Microsoft Windows: <a href="http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us" target="_blank">http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us</a></p>
<p>Microsoft Office: <a href="http://http://office.microsoft.com/search/redir.aspx?assetid=ES790020331033" target="_blank">http://office.microsoft.com/search/redir.aspx?assetid=ES790020331033</a></p>
<p>If you&#8217;d like to know more about Microsoft&#8217;s efforts, visit: <a href="http://www.microsoft.com/windows/timezone.mspx" target="_blank">http://www.microsoft.com/windows/timezone.mspx</a></p>
<p>That is all.</p>
]]></content:encoded>
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		<title>Spyware and Malware and Adware-OH WHY?!?</title>
		<link>http://support.wortmannfamily.com/2007/01/01/spyware-and-malware-and-adware-oh-why/</link>
		<comments>http://support.wortmannfamily.com/2007/01/01/spyware-and-malware-and-adware-oh-why/#comments</comments>
		<pubDate>Mon, 01 Jan 2007 19:00:42 +0000</pubDate>
		<dc:creator>Adam</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Software]]></category>

		<guid isPermaLink="false">http://support.wortmannfamily.com/?p=105</guid>
		<description><![CDATA[Say it out loud. Spyware. Malware. Adware. Sounds like something you&#8217;d find at a Department Store. While department stores easily clog up credit cards, Spyware and it&#8217;s brethren clog up computers on an even larger scale. Everyone inherently knows that slight mention of these terms cause a bright shiny neon red flag to appear in [...]]]></description>
			<content:encoded><![CDATA[<p>Say it out loud. Spyware. Malware. Adware. Sounds like something you&#8217;d find at a Department Store. While department stores easily clog up credit cards, Spyware and it&#8217;s brethren clog up computers on an even larger scale. Everyone inherently knows that slight mention of these terms cause a bright shiny neon red flag to appear in the brain. However, so few understand what these terms mean. Let&#8217;s understand why!<span id="more-105"></span></p>
<p><strong>Spyware: The Silent Stalker</strong></p>
<p>What is Spyware? Let&#8217;s break up the word. Spy-ware. The word “spy” is obvious, and &#8220;ware&#8221; refers to Software. So, if we put that together, we get Spy Software or Software used to Spy. That&#8217;s exactly what Spyware does. It monitors your use of the computer, whether it be which programs are used or your surfing habits on the Internet. This collected data is sent to a server somewhere in the vast Internet sea. You’ll find that much of this data ends up in the hands of marketing companies.  This data can then be sold to another company as &#8220;marketing research&#8221;.</p>
<p><strong>Adware: The Annoying Salesman</strong></p>
<p>If you break Adware down, you get Ad Software. This type of infection likes to show you advertisements. It’s not uncommon to see one or two popup windows appear while surfing the Internet.  However, if you see more than five appear, or on a reoccurring basis while not surfing the Internet, the Annoying Salesman, with the bright red “My Name is Adware” nametag has probably moved into your computer. As the advertisements are presented to someone, the company or individual that infected your computer gets a small kick-back (monetary compensation).  They can make even more money when you click an advertisement to get more information.  You wouldn’t be able to buy a slice of pizza for the amount of money garnered by infecting one computer.  However, with tens to hundreds of thousands of computers infected, this clearly becomes a lucrative business.</p>
<p><strong>Malware: The Thief hiding in the Darkness</strong></p>
<p>Breaking up Malware is a bit more interesting. Mal Software doesn’t seem to make sense.  However, in many other languages, Mal means Bad. It&#8217;s software with bad intentions. Malware silently installs programs on your computer.  The first type or program might hunt around your computer for sensitive information.  If it finds bank account, credit card or investment information it can then send all of this back to it’s dark master.  It’s just like someone stealing your credit card and using it, without having to pick your pocket or sneak into your home.  Moreover, these cyber thieves have learned that they can milk more money from someone via small withdrawals and charges rather than a noticeably large one.</p>
<p>Once infected, your computer can also be used to hurt others.  An infected computer can also be known as a zombie.  It doesn’t think for itself but follows the orders of its master.  These zombie computers can be used to send an overwhelming amount of information to a specific computer or website located on the Internet.  Sending a website much information at once causes it to malfunction. Imagine one hundred thousand computers trying to visit the same website.  Very few websites can survive such an attack. Often it’s referred to as a Denial of Service (DOS) attack because once launched, other people cannot use the attacked website.  In recent times thieves have threatened and extorted popular websites with this cruel abuse of power.</p>
<p>Now that you know all about Spyware, Adware and Malware, let’s make the rest of the article simpler and do as the rest world does. We’ll lump all three into one.  From this point on, when you see the word “Spyware”, I’ll be referring to all three.</p>
<p><strong>How it gets on your computer</strong></p>
<p>Spyware has become a very lucrative business. Back in the &#8220;olden times&#8221;, programmers might create malicious viruses to taint, damage or destroy information on your computer system while gaining prestige. However, there was no money in this. Today, malicious programmers are able make money, and in many cases steal money as well, with each computer they infect.</p>
<p>There are two basic ways that malicious programmers plant spyware on your computer.  The first way involves the Internet. While surfing the web, the web browser (Microsoft Internet Explorer, Mozilla Firefox, etc.) performs a flurry of activity. Web browsers interpret data retrieved and then format it into the nice looking web page, such as the one you&#8217;re viewing now. Many web browsers contain small holes that allow a website to perform actions without you knowing about it. These are called exploits. The website is taking advantage of a hole or feature within the browser.</p>
<p>Another common way to become infected can be while installing seemingly harmless programs. I&#8217;m not talking about Microsoft Office or Apple iTunes. Some of the most infectious Spyware come bundled with free programs. For instance, have you ever been offered free smilies for MSN Messenger? What about free ring tones for your cell phone? All you needed to do was install a program that would allow you to use the extra services. Programs similar to these, but no all, are offered free because of the return by installing Spyware along with the free software. It is important to note that you are warned most of the time, when the License Agreement (the one you have to accept before installing) does warn you that the program installs other software packages; ie Spyware.  But, who reads those?  They’re too lengthy… too long… too boring!</p>
<p>Continuing with the above theme, Spyware can become installed on your computer through scare tactics. Sometimes, while surfing the Internet, a popup will appear. It&#8217;ll look very similar to a Windows warning message. Usually, they&#8217;ll say your computer is infected with a dangerous virus or is at risk from some type of attack. When you click the button for the &#8220;free&#8221; removal or to plug up the detected holes, that&#8217;s when the Spyware gets installed and you&#8217;re trapped!</p>
<p><strong>How it affects your computer</strong></p>
<p>Spyware can affect your computer in a wide range of ways. Commonly, you’ll see in increased number of pop-up advertisements. Even while not surfing the Internet, Windows will open prompting you to install software or preview a website (usually naughty ones).</p>
<p>Once infected, you might notice a decrease in performance in your computer. This might be caused by one piece of malicious software tying up your computer for nafarious reasons. In some cases, if more than one piece of Spyware gets onto your system, they&#8217;ll fight for resources and severely slow your computer down.</p>
<p>Another side affect of Spyware might be identity theft. A computer contains lots of valuable information about yourself. Malware can steal credit card numbers, social security and banking records. In some cases, it can even detect what you&#8217;re typing and sent it back to the “mothership”.</p>
<p>The worst case scenario in any of these cases would be that your entire home or business network slows down because of the increased network traffic caused by spyware. It may be sending back data or even trying to affect other computers nearby.</p>
<p><strong>Removing the Disease</strong></p>
<p>Getting rid of Spyware is getting trickier every month.  Luckily there are companies that are staying on top of this.  Some free programs that you might consider may be <a target="_blank" href="http://www.spybot.com">Spybot</a> or <a target="_blank" href="http://www.microsoft.com/defender">Microsoft Defender</a>.  (I&#8217;m a fan of Spybot myself.)  Other programs, such as <a target="_blank" href="http://www.lavasoftusa.com/">Ad-aware</a> and <a target="_blank" href="http://www.webroot.com/consumer/products/spysweeper/">Spysweeper</a> do a great job as well, but at a cost to your wallet.</p>
<p><strong>Tricky Removal</strong></p>
<p>One last warning about Spyware.  Some companies that bundle Spyware with their programs don&#8217;t want you to remove the Spyware.  This is how they make money.  So, if the software detects that the Spyware has been removed, the bundled program could stop functioning.</p>
<p><strong>Conclusion</strong></p>
<p>The best way to avoid Spyware, Adware and Malware is to just be careful. Avoid visiting websites on the seedier side of the web.  For general surfing, use a different browser other than Microsoft Internet Explorer, like Mozilla Firefox.  Also, install a Spyware scanner, like Spybot, and run it on regular basis.  Most importantly, be aware of what you&#8217;re installing on your computer.  A quick Google Search can often times save your a lot of time and headache.</p>
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		<title>Internet Explorer 7: A Must for Home Surfers, but Businesses Beware!</title>
		<link>http://support.wortmannfamily.com/2006/11/21/internet-explorer-7-a-must-for-home-surfers-but-businesses-beware/</link>
		<comments>http://support.wortmannfamily.com/2006/11/21/internet-explorer-7-a-must-for-home-surfers-but-businesses-beware/#comments</comments>
		<pubDate>Wed, 22 Nov 2006 04:15:51 +0000</pubDate>
		<dc:creator>Adam</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Software]]></category>

		<guid isPermaLink="false">http://support.wortmannfamily.com/?p=103</guid>
		<description><![CDATA[As many of you know, Microsoft Internet Explorer 7 was released late October.  Many people are now seeing their Microsoft Windows Update prompt the installation of the new revision of this web browser.  Microsoft has put many new features into the updated browser which make it a worth-while upgrade.  However, while every [...]]]></description>
			<content:encoded><![CDATA[<p>As many of you know, Microsoft Internet Explorer 7 was released late October.  Many people are now seeing their Microsoft Windows Update prompt the installation of the new revision of this web browser.  Microsoft has put many new features into the updated browser which make it a worth-while <span id="more-103"></span>upgrade.  However, while every personal computer should install Internet Explorer 7, beware your business PCs.</p>
<p><strong>Home PC Users</strong></p>
<p>Home users really need Internet Explorer 7.  The Internet is a jungle full of beauty and vicious animals.  It&#8217;s amazing how many people surf the internet without knowing the perils involved.  Let&#8217;s start with one key point.  There are bad people on the internet.  They want to steal personal information from you and in some cases, take over your computer for their own personal and nefarious uses.  To combat this, the Microsoft worker bees have created new enhancements to prevent the infiltration of your system.  They&#8217;ve also increased security to prevent phishing attacks.</p>
<p>Another new feature, which other browsers have already discovered, is tabbed browsing.  Tabs within your browser allows for a less cluttered Taskbar (the bar next to the start button).  This saves you the time of having to hunt through multiple Internet Explorer windows scattered about your Taskbar.</p>
<p>Internet Explorer can now handle RSS feeds.  Instead of hunting about the web on each page for your headlines, you can now have Internet Explorer show you all the headlines, and you pick the ones you want to read more about.  This is a <strong>huge</strong> time saver.</p>
<p><strong>Business Users</strong></p>
<p>Now you&#8217;re wondering, if this is a huge benefit to home users, why not roll it out to my business computers and laptops?  Well, Internet Explorer 7 is new.  Any websites you access on the internet, and are critical to your business operations, may not be fully compatible yet.  So, for the average user, it&#8217;s not a big deal to have some issues trying to view the TV Guide or a the <a title="My wife is crazy for U2!" target="_blank" href="http://www.u2.com">U2 fan page</a>.  However, if you need to access sensitive web information, like interest rates, or other critical information, you can&#8217;t afford to have any incompatibilities.  You can&#8217;t afford the downtime.</p>
<p>Do yourself a favor if you&#8217;re in the business arena.  Ask these business critical websites if they&#8217;re Internet Explorer 7 compatible.  If all of them are, then by all means, upgrade.  If not, you&#8217;ll be okay for the time being.</p>
<p><strong>A Plug for Firefox</strong></p>
<p>Now, I would be doing everyone a huge injustice if I did not plug my favorite web browser.  Many people think that the &#8216;e&#8217; on their is the Internet.  It is their gateway to the World Wide Web.  This is very untrue.  That &#8216;e&#8217; loads Internet Explorer, a web browser.  The best part, is that there are other web browsers.</p>
<p><a target="_blank" href="http://www.mozilla.com">Firefox</a> is a wonderful web browser.  It has less inherent security flaws than Internet Explorer, and it has a wider set of features.  Give it a try, and you won&#8217;t want to go back.</p>
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		<title>Life Simplified by RSS</title>
		<link>http://support.wortmannfamily.com/2006/11/21/life-simplified-by-rss/</link>
		<comments>http://support.wortmannfamily.com/2006/11/21/life-simplified-by-rss/#comments</comments>
		<pubDate>Wed, 22 Nov 2006 04:07:29 +0000</pubDate>
		<dc:creator>Adam</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Software]]></category>

		<guid isPermaLink="false">http://support.wortmannfamily.com/?p=102</guid>
		<description><![CDATA[How many websites do you visit each day?  Personally, I read at least 5 websites for global news.  Throw in another eight for &#8220;geeky&#8221; news.  Then, add in a few other sites for deals and random goofiness, I&#8217;m reading over 15 websites, multiple times, each day.  If you&#8217;re in the same [...]]]></description>
			<content:encoded><![CDATA[<p>How many websites do you visit each day?  Personally, I read at least 5 websites for global news.  Throw in another eight for &#8220;geeky&#8221; news.  Then, add in a few other sites for deals and random goofiness, I&#8217;m reading over 15 websites, multiple times, each day.  If you&#8217;re in the same situation as myself, you know <span id="more-102"></span>how much of your day can be zapped keeping up with these sites.  You&#8217;re also wondering, how can I make my life simpler?</p>
<p>RSS TO THE RESCUE!</p>
<p><strong>RSS</strong></p>
<p>RSS is the next best thing since sliced bread.  Imagine one place, where you could scan the headlines of all the sites you visit and then click the headlines that interested you most.  Almost every site, like this one, have an RSS feed that allow you to keep an eye on articles, posts and comments found on popular websites.  You can keep an eye on Sports, World News and other websites with less work!  As an article is posted, the &#8220;RSS Feed&#8221; is updated. An RSS Feed Reader, checks all the feeds, and lets you know which sites have new material.  In short, the feed is updated on the remote server and your computer checks the feeds of your choice.</p>
<p><strong>RSS Programs</strong></p>
<p>You&#8217;ll find all sorts of programs out there built to manage your RSS Feeds.  My personal favorite is the <a target="_blank" title="Google Reader" href="http://www.google.com/reader">Google Reader</a>.  It&#8217;s web based but requires that you have a Google Account.  One of the neatest features is that you can place the Google Reader on your Google Personalized Website.  (I&#8217;ll talk more about that some other time.)</p>
<p>Since RSS is becoming so popular, you&#8217;ll also find that Web Browsers, such as <a target="_blank" title="Microsoft Internet Explorer 7" href="http://www.microsoft.com/windows/ie/default.mspx">Microsoft Internet Explorer 7</a> and <a title="Mozilla Firefox 2" target="_blank" href="http://www.mozilla.com/en-US/firefox/">Mozilla Firefox 2</a> have integrated RSS feed readers.</p>
<p><strong>Finding RSS Feeds</strong></p>
<p>If you&#8217;re still reading this article, you may be wondering how to locate RSS feeds on a website.  Many websites will have a nice bright orange icon on them.  Some look like a satellite, others may have RSS or XML on them.  That&#8217;s the link to the RSS Feed.  (Have a look at Wikipedia article linked below for a list of common icons.)  Once you have your RSS link, throw it into your feed reader.</p>
<p><strong>Feed Readers and Instructions</strong></p>
<p>In order to place less work on myself, I&#8217;ve found a few pages with instructions on how to use some the feed readers I mentioned above.</p>
<ul>
<li><a target="_blank" href="http://www.google.com/help/reader/help.html">Google Reader Instructions</a></li>
<li><a target="_blank" href="http://browsers.about.com/od/tipstutorials/ss/ie7_rss.htm">Internet Explorer 7 Instructions</a></li>
<li><a target="_blank" href="http://johnbokma.com/firefox/rss-and-live-bookmarks.html">Firefox 2 Instructions</a></li>
</ul>
<p><strong>Conclusion</strong></p>
<p>RSS is our friend.  Most of us don&#8217;t know about it.  Some of us don&#8217;t need it.  The rest of us, we&#8217;ll be entertained for a few hours until the next gadget grabs our attention.  On a parting note, I would strongly recommend adding this site to your feed reader, in hopes that I will not be writing out into the void.</p>
<p>Have a fun day!</p>
<p><strong>End Notes</strong><br />
Want more information, have a look at this <a target="_blank" title="Wikipedia Article on RSS" href="http://en.wikipedia.org/wiki/RSS">Wikipedia Article on RSS</a>.</p>
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	</channel>
</rss>
